Frequently Asked Questions
Everything you need to know about shopping Peloton Apparel in Canada.
What are your shipping rates and delivery times within Canada?
We offer standard shipping across all Canadian provinces. Delivery typically takes 5-9 business days. Shipping is free on orders over $75 CAD; otherwise, a flat rate is applied at checkout.
Do I have to pay duties or customs on my order?
No. All orders placed on the Peloton Apparel Canada site are shipped domestically or with all duties and taxes prepaid, so you will not encounter any additional fees upon delivery.
What is your return policy for apparel?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, socks and undergarments are final sale.
How do I determine my size in Peloton Apparel?
Each product page features a detailed size guide. Our performance fabrics often have a compression fit; if you prefer a more relaxed feel for your workouts, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a seamless checkout experience.
How should I care for my high-performance workout gear?
To maintain the integrity of our technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.